Guests scan a QR code and ask for anything — extra towels, late checkout, a dinner table, the Wi-Fi code. AI Reception answers instantly in their own language and routes every task to the right team in real time. No app to download. No extra hardware.
How it works
Stick them in every room, on welcome cards, at the desk. Done in minutes — no hardware, no IT.
The chat opens instantly in their browser. No app, no login, any language — answered in seconds.
Every request routes to the right staff in real time. Nothing slips through.
Guests want towels at midnight, the Wi-Fi code on arrival, a dinner table tonight, directions in their own language. Your team is brilliant — but they can't be at the desk, on the phone, and in three rooms at once. So requests wait in a queue, get lost on a sticky note, or never reach the right person. And the gap between a 9 and a 7 review is usually one small thing that slipped through.
A guest needs towels or directions when the desk is unstaffed. If no one answers, the request quietly becomes frustration — and frustration becomes a review.
Guests waiting in line, calling an extension, repeating a request to staff who are already busy. Every minute of friction chips away at the stay.
One unanswered question can drop a review by a full star — and those scores quietly decide whether your next guest books you or the hotel next door.
No app downloads for guests. No hardware. No PMS integration required to start — you're live with a single call.
In the room, at the desk, on the welcome card. The concierge chat opens instantly in their browser — no app, no login, no friction.
Extra towels, late checkout, a restaurant booking, the Wi-Fi code, local tips. AI Reception understands and replies in seconds — in the guest's own language.
Every request is routed to the right team — housekeeping, front desk, restaurant — as a clear, trackable task. A human stays in the loop, and nothing slips through.
Every message becomes a clear task with an owner and a status — so your team always knows what's open, what's done, and who's handling it.
Guests get a helpful reply the moment they ask — day or night, even when the desk is empty. No queue, no waiting.
Understands and replies in any language in the world — even slang and casual phrasing — automatically. Every guest feels understood, with no translation app and no awkward gestures at the desk.
Anything the AI can't handle is handed to your staff with full context. Guests feel cared for; your team stays in control. You can review conversations and trends any time to see what guests ask for most.
Hard-working, but only human.
Answers questions, then stops.
Answers and acts — with your team.
No tiers, no per-room fees, no setup costs. Whether you run 8 rooms or 200, you pay the same flat monthly price — and you get everything.
Start with a free demo on your own hotel — you only pay if you keep it.
No hidden costs, no per-room pricing, no long contracts.
Drag the sliders to match your hotel. We'll estimate the staff time AI Reception hands back to your team every month.
Rough numbers are fine — this is an estimate, not a quote.
Illustrative estimate based on the inputs above (saved time × staff cost, across the month), compared against the flat €60/month price. Real results vary by hotel — the free demo shows you what guests actually ask, on your own setup.
Tell us about your hotel and we'll set up a live demo on your own rooms and departments — so you can watch it answer real guest questions before you decide. No card, no commitment.
Thanks! We've received your details and will reach out within 24 hours to set up your live demo.
No. Guests simply scan a QR code and the concierge chat opens instantly in their phone's browser — nothing to install, no account, no login. It works the moment they point their camera at the code.
Any language — automatically. AI Reception understands and replies in any language in the world, and even gets slang and casual phrasing, so an international guest feels just as looked-after as a local one — with no translation app.
No. There's no hardware to buy and no PMS integration required to get started — we set up your QR codes and departments, and most hotels are live the same day. If you later want a PMS or channel integration, talk to us and we'll look at it with you.
It hands the request straight to your staff with full context, as a clear task. A human is always in the loop — AI Reception is there to assist your team and take the repetitive load off them, not to replace the personal touch your guests value.
A flat €60 per month — for any hotel, whatever its size, with every feature included. No per-room pricing, no setup fee, no tiers to compare and no long contract. You start with a free demo on your own hotel and only pay if you decide to keep it.
That's the point. The everyday requests — towels, Wi-Fi, checkout times, directions, simple bookings — are handled instantly and routed automatically, so your team spends less time on phone tag and sticky notes and more time on the guests in front of them. Use the calculator above for a rough estimate on your hotel.
Yes. Guest details are used only to handle their requests and are managed in line with European (GDPR) data-protection standards. We keep things simple and transparent — you stay in control of your data.